How do I start a return or exchange? 

Returns are accepted online within 14 days of receiving your order.  All items being returned must be in their original condition with all hang tags attached to the item.All returns have an $8 restocking fee.  If you are a VIP customer, we will waive the restocking fee.To start a return or exchange visit https://saint-art-new-york.returnly.com and enter your email or order number.

How long does a refund or exchange take to process?

Our returns team is located on the East Coast. Please allow 7-14 days for us to process your refund or exchange. Saint Art is committed to selling you the highest quality product.  If your product is damaged due to manufacturing error, our customer service team will gladly replace it or work with you on another solution.  All replacements are at the discretion of the Saint Art team. 

If you have further questions please email customerservice@saintartnewyork.com or call or text (619) 374-9961 and someone on our customer service team will be happy to assist you.