FAQ

We are very quick to respond via email - customerservice@saintartnewyork.com. We might be a little slower to respond to phone calls - (747) 800-2358

Returns are accepted online within 30 days of receiving your order. All items being returned must be in their original condition with all hang tags attached to the item. All returns have a $12 restocking fee. The restocking fee is waived for exchanges. Saint Art Returns Portal.

All orders are confirmed via email with tracking details.  It takes our shipments team up to 24 hours (Monday-Friday) to ship your product (48 hours if ordered Saturday). If you have further questions please email customerservice@saintartnewyork.com and someone on our customer service team will be happy to assist you.

Our returns team is located in New Jersey, USA. Please allow 14-21 days for us to process your refund or exchange. Saint Art is committed to selling you the highest quality product. If your product is damaged due to manufacturing error, our customer service team will gladly replace it or work with you on another solution.  All replacements are at the discretion of the Saint Art team. If you have further questions please email customerservice@saintartnewyork.com and someone on our customer service team will be happy to assist you.

We ship to the US, Europe, Middle East, Brazil and Australia.

Each garment is produced with high quality materials in very limited quantities. Each fabric and construction might require different care.  Please refer to the care instructions on each garment. If you have further questions please email customerservice@saintartnewyork.com and someone on our customer service team will be happy to assist you.

Please refer to the size chart in the product description pages of each product.